📍 Office 901 & 904, Al Moosa Tower 2, Sheikh Zayed Rd, Trade Centre 1, Dubai  •  Mon–Sat · 10am–8pm
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Your privacy matters

Privacy Policy

Last updated: June 2026

This Privacy Policy explains how iWA Group of Companies ("iWA", "we", "us") collects, uses and protects the personal information you provide through this website (iwagroup.ae) and our related services. We are committed to handling your data responsibly and in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and applicable regulations.

1. Information we collect

When you use our website or submit an enquiry, we may collect:

  • Contact details you provide in our forms — such as your name, email address, phone/WhatsApp number, nationality and enquiry details (e.g. budget, property or investment interest).
  • Usage information — such as pages visited and general analytics data collected through cookies and similar technologies.
  • Communications — records of your enquiries and our correspondence with you.

2. How we use your information

  • To respond to your enquiries and provide the services you request.
  • To prepare proposals, quotes and documentation relevant to your enquiry.
  • To contact you about your enquiry and, where you have consented, to send you relevant updates or offers.
  • To improve our website and services.
  • To comply with legal, regulatory and compliance obligations.

3. Legal basis & consent

We process your personal data on the basis of your consent (given when you submit a form), to take steps at your request before entering into a service, for our legitimate business interests, and to meet legal obligations. You may withdraw your consent at any time by contacting us.

4. Sharing your information

We do not sell your personal data. We may share it only with:

  • Companies within the iWA Group, where relevant to your enquiry.
  • Trusted service providers who help us operate (for example, our website host, form-handling and email providers, and customer-management tools), under appropriate confidentiality obligations.
  • Banks, authorities or regulators where required to deliver a service you requested or to comply with the law.

5. International transfers

Some of our service providers may process data on servers located outside the UAE. Where this happens, we take reasonable steps to ensure your information remains protected to an appropriate standard.

6. Data retention

We keep your personal data only for as long as necessary to fulfil the purposes described above, to maintain our business records, and to comply with legal obligations, after which it is securely deleted or anonymised.

7. Your rights

Subject to applicable law, you may request to access, correct, update or delete your personal data, object to or restrict certain processing, or withdraw consent. To exercise any of these rights, contact us using the details below.

8. Cookies & analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve performance. You can control or disable cookies through your browser settings; some features may not function correctly if cookies are disabled.

9. Security

We apply reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children

Our website and services are intended for adults and are not directed at children under 18. We do not knowingly collect personal data from minors.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with its revision date.

12. Contact us

For any privacy questions or requests, contact us at info@iwagroup.ae or +971 42 727 777, Office 901 & 904, Al Moosa Tower 2, Sheikh Zayed Road, Trade Centre 1, Dubai, UAE.

⚠️ Payment Safety Notice: Please make payments only to the official iWA Group corporate bank account, and always keep our Accounts department informed. iWA Group will not be responsible for any funds transferred to an employee, agent, or any personal or third-party account, or for any payment made without written confirmation from our Accounts department. Always verify bank details directly with our office on +971 42 727 777 before transferring.
Investment returns are targets and not guarantees; capital is at risk and subject to investment terms. Visa thresholds, tax rates and will-registration rules are summarised for general guidance and reflect publicly available UAE information as of mid-2026 — final eligibility is determined by the ICP, GDRFA, DLD, FTA, DIFC, ADJD and other competent authorities. Please speak to an iWA specialist for advice specific to your circumstances.
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